Program Director

Company: BrightSpring Health Services
Location: Corpus Christi
Posted on: April 7, 2025

Job Description:

Our CompanyResCare Community LivingOverviewThe Program Director directs, manages, and administers the coordination and service delivery components of programs. Monitors and or participates in the implementation and delivery of the Individual Service Plan (ISP). Supervises the delivery of service and ensures strategies reflect the goals and objectives of the ISP. Responsible for supervising the formulation of the participant's plan for delivery of all services provided. Monitors services that address health and safety risks for the participants.Responsibilities

• Builds, develops, and effectively manages the operations QIDP/Program Coordinators in optimizing individual and team performance through effective leadership, mentoring, and training.
• Assists the Executive Director and/or Associate Executive Director with timely, open, and effective communication regarding persons served.
• Ensures preplacement process and paperwork is reviewed and implemented.
• Ensures annual staffing's are completed within 365 days, ensuring assessments are completed within 30 days of the annual staffing, including comprehensive functional assessments.
• Ensures new training objectives are implemented based on IDT discussion and assessments.
• Ensures IPC's are renewed within 60 days of expiration, IP's completed upon receipt of PDP from service coordination.
• Comprehensive functional assessment updated based on changes with an individual, IDT completed noting changes.
• Ensures Plan of Corrections are properly completed, corrected, and are submitted within identified timeframe.
• Ensures monthly monitoring of training objectives to ensure active treatment is continuous.
• Quarterlies completed as required.
• Q/PC training to DSP staff on use of AA, diets, training objectives, and BSPs.
• Staffing calendar updated as admissions and discharges occur. Track annuals and document when held.
• Ensures BSPs are written, behavior data sheets are in place, QIDP/Program Coordinator's receive weekly data sheets, and BSPs are monitored.
• Ensures daily review of IBAMs and triage reports, with follow-up in daily huddles.
• Runs weekly reports in TMP to identify trends within the IBAMs.
• QIDP/PC/LVN weekly IDT meeting to review medical consults/ER visits/hospital discharges.
• Ensures monthly info submitted to OSS regarding incident management.
• Weekly meeting with LVN/RN to review medical appointments, ER visits, hospitalizations. IDT as needed.
• Assures that ICF-HRC meetings are held to review rights restriction at least twice/year. HRC approval as needed.
• Assures that HCS-CAC meetings are held to review all required components on a quarterly basis for the entire contract. CAC approval as needed.
• Ensures appropriate informed consent for psych meds and rights restrictions (if needed).
• Chart audits. Q/PC follow-up on chart audits. Q/PC follow-up on pre-surveys and plans of corrections.
• Assures that current information regarding individuals is on the home and up to date; as well as in TMP.
• Schedules Qs/PCs to monitor their homes: Active treatment, medication, meal observation. Follow-up as needed.
• Ensures IDRC are completed and submitted to CBC 60 days in advance of expiration date.
• Yearly review of ICAPs to ensure LONs and staffing patterns match.
• Ensures service strategies are implemented to include, Q/PC training, TMP training, and BSP training (QIDP only).
• Ensures all programming paperwork is uploaded into TMP.
• Conducts monthly site visits and client chart reviews for accuracy and compliance.
• Ensures all financial documents are completed and submitted timely.
• Ensures that all critical incidents are entered into the critical incident management system.
• Analyzes consumer care information and monitors development of recommendations to correct or prevent concerns by regularly meeting with the Area Supervisors, Qualified Intellectual Disabilities Professional, Program Coordinator, and Program Manager.
• Ensures regular quality assurance reviews of individual charts, documentation, and MAR's to ensure that service delivery is appropriate to meet the individual/consumer needs and personal goals.
• Routinely observes service delivery on-site and monitors for demonstration of knowledge i.e., ISP requirements, individual health needs, behavior management techniques, and emergency procedures.
• Serves as a liaison between the community and agencies in the service delivery system, family/guardians, and the agency.
• Keeps AED/ED informed of all critical/unusual incidents and/or clinical concerns.
• Ensures Coordination of investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies.
• Serves as on-call support for person supported issues.
• Monitors and ensures compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person's Individual Program Plan (IPP).
• Coordinates Incident/Accident Review process, monitors for patterns, and provides feedback for action necessary to prevent incidents in the future.
• Serves on or chairs Human Rights Committee, Consumer Advisory Committee, Safety Committee, and coordinates admissions in conjunction with the placement committee.
• Develops and implements plans of corrections.
• Serves as a member of the agency management team.
• Ensures QIDP's/PC's are hired, trained, evaluated, and monitored.
• Completes timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions.
• Ensures all employees operate and/or manage within fair labor practices, company policy/procedures, and all applicable industry regulations.
• Collaborates with the team to ensure Plan of Corrections are properly completed, corrected, and submitted timely.
• Conducts regular meetings with employees to share information and develop action plans.
• Conducts and/or monitors training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed.Qualifications
  • Bachelor's Degree in human services or related field.
  • Minimum of two years working directly with persons with developmental disabilities.
  • Minimum of two years of supervisory experience.
  • Must be able to meet Developmental Disabilities Professionals (DDP) qualifications, demonstrate excellent verbal and written communication skills, and be willing to work flexible hours.
  • Driver's license from state of residence with a satisfactory driving record as defined by BrightSpring's vehicle policy and/or liability insurance carrier (as applicable per program requirements).
  • Minimal TravelAbout our Line of BusinessResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit . Follow us on Facebook and LinkedIn.Salary RangeUSD $70,000.00 / Year
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Keywords: BrightSpring Health Services, Corpus Christi , Program Director, Executive , Corpus Christi, Texas