LVN Home Health Case Manager Corpus Christi

when there is a significant health status change in the client's condition; at the physician's request; or after hospital discharge


Participates and assists in orientation and training of clinical and paraprofessional staff
Ensures that on-site supervisory requirements of designated staff are met on a timely basis
Demonstrates an effective leadership style and solves problems in an efficient and logical manner after accurately analyzing facts
Ensures scheduling and assignments are appropriately based on patient needs, staff expertise, and geographical locations
Assists in the coordination of patient services, to include lab reports, updated patient reports, and interdisciplinary communication
Receives and coordinates patient referrals from case managers, physicians, and other referral sources
Participates in interdisciplinary care conferences, Agency programs and management functions, as assigned
Monitors documentation and paper flow to ensure records are accurate and timely and adhere to Medicare and other payer guidelines
Ensures that clinical notes, supply log/visit logs are accurate and turned into the office according to Agency policy
Provides assistance to CTM with investigation of patient/family complaints promptly and takes corrective action as needed
Makes home visits to provide patient care as needed
Recognizes and reports life threatening situations and responds appropriately
Demonstrates knowledge of emergency procedures and responds appropriately
Participates in the Agency's endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements
Assists CTM in the development of Performance Improvement Plan reports to include achieved goals, opportunities for improvement, statistical data and projections
Participates in home care Performance Improvement Program activities to continuously improve the quality of patient care
Serves as a resource person for clinical staff and management in matters pertaining to Performance Improvement
Participates in periodic review of clinical records to promote quality patient care
Educates clinical staff on documentation standards and patient care as needed
Monitors assigned cases to ensure compliance with requirements of third party payers
Demonstrates knowledge of current status of requirements of third party payers by identifying and reporting potential payment/coverage issues
Attends all required in-service programs to maintain comprehensive home care knowledge base within the review year, as assigned by supervisor
Demonstrates effective time management skills by completing assignments within projected time frames
Expresses verbal and written communication in a clear, positive and cooperative manner
Demonstrates personal responsibility with regard to attendance and punctuality
Promotes Agency philosophy, mission statement and administrative policies to ensure quality of care
Maintains privacy and confidentiality with regard to all patient, staff and Agency information
Provides positive, supportive communication to patients, families, visitors, physicians and other personnel
Promotes the Agency image by adhering to the Dress Code
Meets productivity requirements based on Agency standard
Demonstrates knowledge and observance of the Patient's Bill of Rights
Follows all infection control, standard precautions, and safety guidelines/standards per Agency policy
Follows the appropriate chain of command in all forms of communication
Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others as necessary
Participates in on-call duties within the on-call rotation schedule, to include weekends as assigned
Performs other duties as assigned


Competencies