Call Center Representative - Corpus Christi
Company: Christus Health
Location: Corpus Christi
Posted on: September 25, 2024
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Job Description:
Description
Summary: Takes calls from the public, physicians, and clinics for
class registration, hospital & doctor information, mails health &
marketing info to callers. Provides assistance to RN staff, keeps
database updated with current info, runs reports, helps develop
targeted campaigns, performs mail . campaigns. Participates in all
referral programs, answers questions and makes referrals. Enters
caller information and requests accurately and correctly in CMax
and Vision. Process HCC mail, aps, renewals, payment and updates
information accurately, Participates in PI processes, identifies
and addresses problems. Provides good customer service. Works in
multiple call queues. Responsibilities:
Keywords: Christus Health, Corpus Christi , Call Center Representative - Corpus Christi, Other , Corpus Christi, Texas
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